Shipping policy

Hey Beauty! I know you may be so anxious to receive your order, so am I. To ensure you understand what is going on after order is placed, please read before placing order.

  • Please allow 24hrs handling time. During this time D2 Beauty is preparing your order perfect for you. We do not rush any orders. 
  • ALL orders are shipped through USPS, UPS or FedEx.
  • Once order is shipped, tracking # will be sent to the email that was provided when placing order. All orders must be tracked through shipping carrier website.
  • If you have not received a tracking # within 3 business days of placing order please contact D2 Beauty help @Therawway@d2beauty.net 
  • Allow 3-5 business days to receive your order after receiving tracking #
  • Holidays are not included in business days.
  • Once tracking # is emailed, D2 Beauty is no longer responsible for order. You must contact the shipping carrier for ALL questions in regard to package and delivery. 
  • D2 Beauty is not responsible for delays on delivery date due to holidays, natural disasters, inclement weather and carrier delays.

PLEASE READ BEFORE PLACING A PRE-ORDER

  • After placing order please allow 15-18 business days to process order. BUSINESS DAYS DO NOT INCLUDE WEEKENDS OR HOLIDAYS 
  • YOU WILL NOT RECEIVE ANY UPDATE ON ORDER WHILE IT IS PROCESSING.
  • After processing, you will receive tracking # to the email provided while placing order.
  • Once tracking # is emailed, D2 Beauty is no longer responsible for order. You must contact USPS for ALL questions in regards to package and delivery . 
  • D2 Beauty is not responsible for delays on delivery date due to holidays, natural disasters, inclement weather and carrier delays.

  • Important Guidelines for D2Beauty Pick-Up orders. 

    • No Cash Payments: All orders must be paid through our website prior to scheduling a pick-up.

    • Pick-Up Scheduling: Orders placed before 7pm can be scheduled for next day pick up. Orders Placed after 7pm can be scheduled for pick up within 48 hrs. 

    • Confirmation Details: A delivery location and time will be provided by D2Beauty once your order is confirmed.

    • Direct Messaging Required: After placing your order, please send a direct message to D2Beauty to request scheduling a local pick-up.

    • No-Show Policy: If you do not show up at the scheduled pick-up time and location, your order will be shipped to the address provided at checkout, and no pick-up fees will be refunded.